I contacted my previous jeweler (a major chain) for what was a simple battery replacement. I was told they no longer did that (even though we have a lifetime replacement program from them). They would need to send it off - several weeks - and pay $90.00.
I began my quest for a repair location and was surprised at how difficult it was. Then I found Concierge Jewelry. I walked in off (I was not a previous customer) & Rose was more than accomadating. She repaired my watch while I waited, inspected it for other potential issues and took the time to make certain I was satisfied. Good-bye big box chain - Hello to a professional.

  Roy S.

Rose is FANTASTIC. Amazing quality, speed, excellent communication and customer service. I brought in a ring for resetting and picked it up the next day. The ring has never looked better. She genuinely cares about her customers' happiness. Thanks for fixing my jewelry, I'm forever a customer. Thanks so much!

  Kimberly M.

Rose is a super star. She fixed 2 of my watches that I haven't been able to wear for a long time. She is very knowledgeable of jewelry and she is very fair in her pricing. She lets you know up front what the cost is. In my case there was an additional problem with my watch ans she didn't just tell me she showed me with the problem was. She worked quickly and returned my jewelry on time as she said. I highly recommend her. If you are like me and never have time to take in your jewelry. she is the one to call as she will pink up the jewelry and return it.

  Willie D.

Excellent service. They were very knowledgeable, helpful and efficient. I brought in an anklet to be downsized and was in and out within 15 min. For those having trouble finding the time to bring in jewelry to be repaired, they will pink it up from your home or office.

  Lynn J.

Rosa picks up & delivers any jewelry for repairs. She does great work on custom jewelry; I love the necklace She had made for me. First Class!

  Teresa Reaves DePaula

Concierge Jewelry Repair did a beautiful job marrying my mother's rings with mine and then delivered it to me at work! Rose is awesome and has a great eye for detail. I met her with my sil to be when she made a custom engagement ring for him. She has now made a wedding band to go with it...it’s all beautiful and we couldn’t be happier with the work she has done!

  Angela Lohmann Prade

Rose does excellent work. Resized my ring beautifully and efficiently.
Very reasonable price.

  Alan Schmitz

Great service, beautiful job on my very specific repair needs. It was nice to talk with an expert!

  John Streckfuss

Rose is amazing! We had my fiancé’s wedding ring custom made by using a picture and they did a perfect job! We also purchased my wedding diamond band and absolutely love it! We will be getting another custom ring made after the wedding. And their pricing is good too! Thank you Rose!!

  Judy Maldonado

Concierge Jewelry is the best and most trusted service I've ever used. To have some one as experienced as Rose to take care of all your needs is amazing. She's professional and delivers the highest quality service you can imagine and she has impeccable taste when it comes to design. Rose sets the standard when it comes to personalized attention and service.

  Lori Buschmann Lori Buschmann

Excellent service for over 20 years! Very professional & knowledgeable about diamonds; repair and everything jewelry.

  rachel goldstein

Totally 5 star service. Came to my house on a Saturday to pick up jewelry for repair and delivered to me on Tuesday!!! Charge is reasonable, experienced and trustworthy craftsmen, and service is exceptional. Rose is great for busy professionals like me!

  Neela Patel

I had my Cartier watch repaired, I had excellent service, fast delivery and great follow-up after to be certain my watch is still working as it should be! Highly recommend Concierge Jewelry Repair!

  Olicia Glick

I had the best experience with Rose and her service! I needed my ring sized quickly and she was able to do a quick turn around AND deliver my ring to my location.

  apama mackey

Professional service, quality merchandise and master craftsmanship. Trustworthy and fast service. Made my engagement ring absolutely gorgeous and unique. Always a great experience with conceirge jewelry repair.

  Ingrid Gonzalez

Rose with Concierge Jewelry Repair has been absolutely amazing. She’s worked with my friends and family and we’ve all had nothing but good things to say. I’m always impressed. Whether I need a repair or a new piece of jewelry Rose is my girl!

  Cathryn Cotrone

My husband & I contacted my previous jeweler (a major chain) for what was a simple battery replacement on his watch. We were told they no longer did that (even though we have a lifetime replacement program from them). They would need to send it off - several weeks - and pay $90.00.
Thus began our quest for a repair location and were surprised at how difficult it was. Then we found Concierge Jewelry. My husband walked in off the street (not a previous customer) & Rose was more than accommodating. She repaired his watch while he waited, inspected it for other potential issues and took the time to make certain we were satisfied. Good-bye big box chain - Hello to a professional.

  Karen Schmidt

Rose was fantastic from start to finish at helping me design and build a unique one-of-a-kind ring from scratch. Highly recommend!

  Joshua Segall

I gave Concierge Jewelry Repair very complex wedding ring to create for my fiance. Although it was a petite piece of jewelry that made it somewhat of a challenge, it turned out better than I could have imagined! Thank you so much for making my future wife so happy!

  Perry Hanson

Concierge has fixed multiple watches of mine while doing them very quickly!

She's definitely experienced in her field and I would recommend her to anyone!

  Scott Glaser

Professional and personal attention and service for the past 8 years, Rose is my concierge jeweler. Rose always provides quality merchandise, innovative designs, and repairs promptly. Trustworthiness and experience you can count on

  Ingrid Gonzalez RN BSN

What an awesome experience with my custom jewelry design! Exceptional attention to detail, completed my work in less time than expected and customer service like no other!

  Olicia Glick

Rose Hinz has made jewelry for me for the last 18 years, I recommend her to everyone! I get stopped several times a week by complete strangers telling me how unique and beautiful my jewelry is. She has done Beautiful designs for both me and my Daughter, and every time her creativity BLOWS me away. In today’s world, you can’t always depend on people, I like doing business with her, because she always does what she says she going to do. If you want Quality and Unique designs, Go with Rose!

  Carolyn Moore

I’ve known Rose for several years now, and she has designed several custom pieces for me, including a diamond necklace and diamond earrings that I wore to my wedding. She also designed my wedding ring and band and collaborated with me to design several custom bracelets. Everything that she has ever made for me has been beautiful and one-of-a-kind and she has always gone above and beyond to provide amazing customer service. I now have a wonderful collection of custom jewelry thanks to Rosa’s help, and she is always fast and professional if I need anything cleaned or repaired. I have nothing but good things to say about her and look forward to collaborating and working with her much more in the future.

  Elizabeth Marshall